Privacy Policy

Your privacy matters to us.

This Privacy Policy explains how Nexautech (“we,” “our,” or “us”) collects, uses, and protects personal information through our website nexautech.com and any related services or platforms we operate.

We follow the Personal Information Protection and Electronic Documents Act (PIPEDA) and all applicable Canadian privacy laws to ensure your data is handled safely and responsibly.

1. Information We Collect

We only collect the information needed to deliver our services effectively. This may include:

Contact details: such as your name, email, phone number, or clinic name.

Business details: information about your practice or company when you contact us or sign up for a demo.

Usage data: analytics and cookies that help us understand how visitors use our website.

We always collect personal information fairly and with your consent.

2. How We Use Your Information

We use your information to:

Respond to your inquiries and provide requested services.

Schedule consultations or demos.

Improve our website and digital systems.

Send relevant updates, resources, or communications (you can opt out anytime).

Comply with applicable laws and protect against fraud or misuse.

We do not sell, rent, or share your personal information with third parties, except as required by law or to deliver our services securely.

3. Third-Party Service Providers

To operate efficiently, we may share limited data with trusted service providers who help us run our business, such as:

CRM and automation tools (e.g., GoHighLevel)

Analytics tools (e.g., Google Analytics)

Payment processors (e.g., Stripe or Wise)

These providers are bound by confidentiality agreements and must comply with privacy laws equal to or greater than PIPEDA standards.

4. Data Retention and Protection

We keep your information only as long as necessary to provide services or meet legal obligations.
We use secure servers, encryption, and access controls to prevent unauthorized access, alteration, or loss of your data.

5. Wellness and Client Data

While Nexautech builds digital systems for wellness professionals, we do not collect or store patient medical records or clinical data.
All healthcare information remains under the direct control of our clients and their respective privacy policies.

6. Cookies and Tracking

Our website uses cookies to improve your browsing experience, analyze performance, and personalize content.
For more details, see our Cookie Policy below.

When you first visit our website, you may see a cookie banner allowing you to accept or adjust your cookie preferences.

7. Your Rights

You have the right to:

Request access to any personal data we hold about you.

Ask for corrections or deletion of your information.

Withdraw consent for future communications.

To exercise these rights, contact us at [email protected].

8. Links to Other Websites

Our website may include links to external sites we don’t control. We are not responsible for their content or privacy practices.

9. Changes to This Policy

We may update this Privacy Policy as needed to reflect changes in our business or legal requirements.
Any updates will be posted on this page with the new “Last Updated” date.

10. Contact Us

If you have questions about this Privacy Policy or our data handling practices, contact us at:

Nexautech
📧 [email protected]
📍 Toronto, Ontario, Canada

🍪 Cookie Policy

Last Updated: November 2025

This Cookie Policy explains how Nexautech uses cookies and similar technologies on our website nexautech.com.

1. What Are Cookies?

Cookies are small text files placed on your computer or mobile device when you visit a website.
They help remember your preferences and improve your browsing experience.

2. Types of Cookies We Use

Necessary Cookies – Required for website functionality (like login or form submission).

Functional Cookies – Remember your settings and preferences for a better experience.

Analytics Cookies – Help us understand how visitors use our site so we can improve it.

Marketing Cookies – Used to personalize ads or measure campaign performance (if enabled).

3. Third-Party Cookies

Some cookies come from third-party services, such as Google Analytics or social media platforms.
These services may collect data under their own privacy policies.

4. Managing Cookies

You can manage or disable cookies through your browser settings at any time.
If you decline certain cookies, parts of our website may not function properly.

When you visit our website for the first time, you’ll see a cookie banner giving you the option to accept, reject, or customize which cookies we use.

5. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology or legal requirements.
Please check back periodically for the latest version.

6. Contact

If you have questions about this Cookie Policy or how we use cookies, contact us at:
📧 [email protected]